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But I am very happy with my purchase. There is a metal pen underneath for using on the touch screen. I would be as upset as everyone else, if I did not have free repair protection. Oh and buyers beware.I needed a simple "fan cleaning" and GEEK SQUAD at Best Buy tried to charge me $500 for a new motherboard.
Two years later and I am still discovering new features I never even knew I had. I didn't want to have to upgrade it, so I bought one that had everything, and it was close to $1200 when it first came out in January 2008. I was smart enough to purchase a 2 year warranty thank GOD. I was told that simply dropping it can screw up the network adapter, so I believe it was tossed around during its shipment back to the store, and they should fix it.All in all, I am very happy with this laptop.
It does just about anything. You can flip the monitor section over and close it like a notebook, notebook paper comes up and you take notes and the computer turns it into text.pretty cool.But like the other people said, it does have its problems. Because my fan did overheat and I have to always use it on an elevated surface. I can't just use it on my blanket in bed or it will over heat and shut off. This is my first laptop ever.
It is a nice petite size, but not as small as a netbook, has a built in web cam and microphone so I can use Skype. It burns DVD's, CD's. And for those of you worried about security, it has a fingerprint reader so you can lock your laptop and it can only be opened or used with your fingerprint. If you do purchase this somewhere, just be sure to purchase a TWO year service plan with it, or the repairs will be costly. But I bought one for $20 from Best Buy and plugged it in and now it is working fine. For instance, on the left side, there is a remote control tucked inside that comes out. I bought the protection at Circuit City and since they closed, I was unaware that my protection plan was still being honored.
Also, after I had my fan problem fixed, and received it back, suddenly my network adapter stopped working. It is still under warranty I believe, so I may send it back in to have the network adapter fixed, especially considering it worked fine until I had it repaired. Just like any other product, there are always pros and cons. This machine does anything and everything.even laser photos and images on CD's.pretty incredible.
We still use the paptop, but with a ethernet cable plugged into it. My wife bought hers and right at the year mark the WiFi failed. I just saw one pup up on craigslist for sale and decided to look here first before I bought ANOTHER one. For some reason it stays a lot cooler like this and does not crash anymore. We took it to a shop who said the motherboard was going out and they could prolong it with a wireless adapter. We used that fot a little while and it finally failed. I considered getting it repaired with a new MB and then I saw this one pop up on craigslist. Now that I have seen these reviews I will just cut my losses.
We call HP and the tech told him he was sure to fix it but we needed to pay additional warranty from HP. I bought my husband this tablet laptop a little over a year ago. We decided to do some research online instead. My husband takes good care of his electronics so I was surprised when he tried to turn it on yesterday and it just did not turn on. Lights will flash and then they turn off but no screen activity. I was amazed of how many people who purchased this tablet pc and had this happen to them too. So buyer beware that hp will not recognize that this is a design flaw and you will have to pay hp to fix it or pay $$$ to get it repaired.
HP calls this error of the wireless malfunction and the motherboard failure a "NORMAL FAILURE." I feel sorry for all the people who will disregard this because YOUR WIRELESS WILL FAIL AND THEN SO WILL YOUR MOTHERBOARD. Besides you can never understand the half-English speaking jerks that work for HP.
HP won't fix the "NORMAL FAILURE" of the motherboard that WILL OCCUR around the one year mark. You will notice signs of the wireless network card disappearing and causing your wireless to not work.
This is the worst laptop ever. You are better off spending $500 LESS on a non-name brand computer than ever purchasing an HP.
Then the computer will not boot up. You will see lights and hear the fans spinning but the computer screen will remain blank.
HP does not care if your computer fails and they will try everything to NOT supply you with replacement parts. My recommendations are a Dell, Mac, Asus, Acer, Gateway, or eMachines.
used to think high of HP, but now I'm never going to buy anything from them, not even an SD card. right after the warranty expired, the wi-fi went off. As ALL the 2009 reviews, this one is a 1 star just because I can't give it ZERO. and I swear i'll refill all my ink cartridges at walgreens. customer service was useless, tried to scam me of another $400. HP obviously thinks that if they don't acknowledge it, there is no problem. ok, maybe i'll still by some ink every now and then, but that's it. :))
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